Privacy Policy

Privacy Policy

This Privacy Policy describes how GreenLife (KL) Limited ("we," "us," "our") collects, uses, discloses, and protects your personal information when you access or use our website, mobile applications, and services (collectively, the "Services"). By using our Services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information that can identify you, such as:

  1. Full name
  2. Email address
  3. Phone number
  4. Billing and shipping address
  5. Account login credentials
  6. Payment information (processed securely via third-party payment gateways; we do not store full card details)

b. Non-Personal Information

  1. IP address
  2. Browser type and version
  3. Device information
  4. Pages visited and time spent on the website
  5. Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  1. Create and manage user accounts
  2. Process orders, payments, and deliveries
  3. Communicate with you about orders, services, and updates
  4. Improve website functionality and user experience
  5. Prevent fraud, unauthorized access, and illegal activities
  6. Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell your personal data. We may share your information with:

  1. Third-party vendors and sellers to fulfill orders
  2. Payment service providers to process transactions securely
  3. Logistics and delivery partners for order fulfillment
  4. Legal or regulatory authorities when required by law

All third parties are required to protect your information and use it only for the intended purpose.

4. Cookies and Tracking Technologies

GreenLife uses cookies and similar technologies to:

  1. Remember user preferences
  2. Analyze traffic and usage patterns
  3. Improve site performance and functionality

You may disable cookies through your browser settings; however, some features of the Services may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against loss, misuse, unauthorized access, disclosure, or alteration. However, no online platform is completely secure, and we cannot guarantee absolute security.

6. User Rights and Choices

You have the right to:

  1. Access, update, or correct your personal information
  2. Request deletion of your account and associated data (subject to legal requirements)
  3. Opt out of promotional communications at any time

Requests can be made by contacting us using the details below.

7. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

8. Children’s Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our Services after changes constitutes acceptance of the revised policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  1. Email: info@greenlife.com
  2. Telephone:  +254722563698
  3. Website: https://greenlife.appnexustech.in/

Last Updated: January 2026